Grand Rapids Association of Realtors

About

The Grand Rapids Association of Realtor’s (GRAR) provides a platform where realtors in the Grand Rapids area can learn and collaborate. Each year, to earn credits, they conduct The International Real Estate Practitioner’s Series (IREP), which is a certification program offered by GRAR to assist its members on enhancing their services to international buyers and sellers.

Challenge

The international client market in real estate is an impressive but largely untapped and unrecognized market. Grand Rapids Association of Realtors recognized this and decided to address these needs in their IREP series.

They wanted to explore what to expect when exposed to other cultures in the real estate market, and how to best serve that clientele.

Solution

7C developed a customized workshop illustrating the circumstances in which realtors should be aware of when interacting with the international community. Together we examined implicit bias and how to take an open-minded approach to clients. The exploration into the difference between cultures generated great discussions.

With over 40 attendees from the IREP series, 7C received great feedback from the participants and those running the IREP events. GRAR plans to continue developing additional cross-cultural events with the help of 7C Lingo and intend to run the series every Fall.

  • Client Grand Rapids Association of Realtors
  • Date March 10, 2015
  • Tags Training
  • URL View Project

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